Privacy Policy
Last Updated: June 18, 2026
Version: 2026V2.0
We at tuikor.com (collectively referred to as "tuikor.com", "we", "our" or "us") respect your privacy and are firmly committed to protecting any information we obtain from or about you. This Privacy Policy describes our practices regarding personal information we collect from or about you when you use our websites, applications, and services (collectively, the "Services"). This Privacy Policy does not apply to content we process on behalf of our business product customers, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those products.
1. Introduction and Scope
This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information. By accessing or using our Services, you agree to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your Personal Information.
2. How We Collect Your Personal Information
We collect the following categories of personal information ("Personal Information") related to you:
Personal Information you provide: If you create an account to use our Services or communicate with us, we collect Personal Information including:
- Account Information: When you create an account on our platform, we collect information associated with your account including your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information").
- User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback you provide to our Services ("Content").
- Communication Information: If you send us a message or communicate with us, we collect your name, contact information, and the contents of any messages you send ("Communication Information").
- Social Media Information: We have pages on social media platforms like Instagram, Facebook, Twitter, and YouTube. When you interact with our social media pages, we collect Personal Information that you choose to provide to us, such as your contact details ("Social Information"). In addition, the companies that host our social media pages may provide us with aggregate information and analytics regarding our social media activity.
Personal Information we receive automatically: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
- Log Data: Information that your browser automatically sends when you use our Services. Log Data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with our website.
- Usage Data: We may automatically collect information about your use of the Services, such as the types of content you view or engage with, the features you use, and the actions you take, as well as your time zone, country, dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
- Device Information: Includes name of the device, operating system, device identifier, and browser you are using. Information collected may depend on the type of device you use and its settings.
- Cookies: We use cookies to operate and administer our Services, and improve your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set so you can decide each time whether to accept it. However, refusing cookies may in some cases prevent you from using or negatively impact the display or functionality of certain areas of the website. For more details about cookies, please visit All About Cookies.
- Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.
3. Device Permissions
To provide you with a complete product experience, our app may request access to the following device permissions when necessary. These permissions are only used when you actively choose to use the related features, and we do not access or collect any data without your authorization.
- Microphone: Used to record voice messages or interact with AI characters through voice chat. This permission is requested only when you use voice chat or voice input features.
- Photo Library (Read Access): Used to allow you to select images for your profile or send images during chat conversations. We access your photo library only when you actively choose to select a photo.
- Photo Library (Add Access): Used to save generated images or selected content to your device when you explicitly choose to save them.
- Camera: Used to take photos for updating your profile picture or capturing and sharing images during chats.
4. Third-Party Artificial Intelligence Service Description
To provide intelligent chat and content generation features, this application integrates third-party artificial intelligence services.
- Third-Party Service Provider: OpenAI
- Server Location: Singapore
- Purpose of Data Use: Generating intelligent response content and providing AI-related functionality support.
- User Consent and Data Usage Policy: We will only transmit your data to third-party artificial intelligence service providers with your consent, and solely when you actively use the AI-related functions within this application. We will not use your personal data for the training of any artificial intelligence models.
When you use related features, we may transmit the following information to the third-party AI service provider:
- User input text: When you engage in chat conversations, send messages, ask questions, or request content generation within the application, this information is used to understand your request or instructions and generate appropriate intelligent responses.
- Optional voice input (converted to text before transmission): When you use voice input or voice chat features, the voice content will be converted into text and used to understand your spoken instructions.
- Necessary contextual information related to the feature: During continuous conversations, recent dialogue summaries or related contextual information may be transmitted to understand context semantics, maintain conversation continuity, and improve response accuracy and personalization.
Important Notice: We will not collect, upload, or share your photos, audio recordings, or camera content without your explicit actions. All permissions are used solely for the corresponding functional purposes. We will not transmit your contacts, photos, device identifiers, or other unrelated personal information to the third-party AI service provider. We require third-party providers to implement data protection measures that are no less stringent than those described in this Privacy Policy to ensure the security of your information.
5. How We Use Personal Information
We may use Personal Information for the following purposes:
- To provide, administer, maintain, and/or analyze the Services;
- To improve our Services and conduct research;
- To communicate with you;
- To develop new programs and services;
- To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks;
- For business transfers; and
- To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
Aggregated or De-identified Information: We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.
6. How We Disclose Personal Information
In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by applicable law:
- Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software, and web analytics services, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information in the course of performing their duties to us.
- Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a "Transaction"), your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and included in the transferred assets to a successor or affiliate as part of that Transaction.
- Legal Requirements: We may share your Personal Information, including information about your interaction with our Services, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation; (ii) to protect and defend our rights or property; (iii) if we determine in our sole discretion that there has been a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, users, or the public; or (vi) as required or permitted by law.
- Affiliates: We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with tuikor.com. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
7. International Data Transfers
Your Personal Information may be transferred to, stored, and processed in servers located outside your country or region (including but not limited to the United States and Singapore). We will only conduct such cross-border transfers to the extent permitted by applicable law, and will take reasonable measures to protect your data. For users in the European Economic Area and the United Kingdom, we will rely on the EU Standard Contractual Clauses (SCCs) or other lawful mechanisms for such transfers.
Data Controller and EU Representative. tuikor.com acts as the data controller for Personal Information collected through the Services. For users in the European Economic Area and the United Kingdom, you may contact our EU representative regarding GDPR-related matters via service@tuikor.com.
Legal Bases for Processing. We process your Personal Information under one or more of the following legal bases: (a) your consent; (b) performance of a contract with you; (c) compliance with our legal obligations; (d) protection of your vital interests; or (e) our legitimate interests, where not overridden by your fundamental rights.
California Residents (CCPA/CPRA Rights). If you are a California resident, you have the right to (i) know what categories of Personal Information we collect, use, disclose, or sell; (ii) request deletion of your Personal Information; (iii) opt out of the sale or sharing of your Personal Information; (iv) limit the use of sensitive Personal Information; and (v) not be discriminated against for exercising these rights. To exercise these rights, please contact service@tuikor.com.
8. Your Rights and Choices
Depending on your geographical location, individuals in the European Economic Area, the United Kingdom, and globally may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
- Access your Personal Information and information relating to how it is processed.
- Delete your Personal Information from our records.
- Correct or update your Personal Information.
- Transfer your Personal Information to a third party (data portability).
- Restrict how we process your Personal Information.
- Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
- Object to how we process your Personal Information.
- Lodge a complaint with your local data protection authority. You may be able to exercise certain of these rights through your tuikor.com account. If you are unable to exercise your rights through your account, please send your request to service@tuikor.com.
9. Data Retention and Deletion
We retain your Personal Information for the minimum period necessary to fulfill the purposes described in this Privacy Policy, including:
- Account Information: Retained during the life of your account, and deleted within 30 days after account closure;
- User Content: Retained during the provision of the Services unless you actively delete it;
- Log and Usage Data: Generally retained for no longer than 12 months;
- Communication Data: Generally retained for no longer than 24 months.
We may continue to retain your Personal Information for longer where required by law or necessary to resolve disputes or ensure security. The deletion timeline is consistent with Section 5(d) of our Terms of Service.
10. Security and Data Protection
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, emails sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites.
In the event of a data breach involving your Personal Information, we will notify you via email or in-service notification within 72 hours of confirmation (unless restricted by law). The notification will include: the basic circumstances of the breach, its potential impact, the measures we have taken, and recommended actions for your response.
11. Automated Decision-Making and Algorithms
Our Services use artificial intelligence and machine learning technologies. During use, automated decisions may be involved in content moderation, personalized recommendations, and similar processes. We commit that:
- Automated decisions will not be used for determinations that produce legal effects or significant impacts on your rights (such as service suspension);
- You have the right to request human review of automated decisions that concern you;
- If automated decision results contain errors, you may request correction via service@tuikor.com.
12. Protection of Children (CSEA)
Our app is committed to protecting users, especially minors, from exploitation and abuse. We have implemented the following measures to comply with Child Sexual Exploitation and Abuse (CSEA) prevention policies of various app stores:
- Content Moderation: Automated and manual review of user-generated content to detect and remove inappropriate material.
- User Reporting: A system for users to report suspected CSEA content.
- Age Verification: For certain features, we may require age verification.
- Data Protection: We do not store or process sensitive user data in a way that could facilitate CSEA.
For more details, please refer to our Safety Policy.
13. Links to Other Websites
The Services may contain links to other websites not operated or controlled by tuikor.com, including social media services ("Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and is not covered by this Privacy Policy. We provide these links only as a convenience and do not imply any endorsement of or affiliation with any Third Party Site. Please contact those sites directly for information on their privacy practices and policies.
14. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which you use the Services (subject to any mandatory provisions of local law). Any dispute arising from or in connection with this Policy shall first be resolved through friendly negotiation. If no agreement is reached, the dispute shall be submitted to the court of competent jurisdiction in the user's location.
15. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by the applicable law.
16. How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: service@tuikor.com